FBO Services Customer Feedback Form - Precision Air Inc.

FBO Customer Feedback

We value your opinion and appreciate your feedback.

Thank you for taking the time to provide feedback on our FBO services by completing this survey form.

FBO Customer Feedback Form

Precision Air Florence Customer Feedback Form for Fixed Based Operator Services

Overall, how would you rate your experience with the GA Terminal facilities?

Overall, how would you rate your experience with Precision Air's FBO services?

For this section, please mark a rating for our performance in all areas you have experienced:

On a Scale of 1-5: 1-Poor, 2-Fair, 3-Average, 4-Good, 5-Excellent

Customer Service

Communication

Professionalism

Attention to Passenger Needs

Attention to Crew Needs

Fuel Pricing

Pilot Lounge

Flight Planning Space/Equipment

Ground Support Team

Cleanliness of the FBO

General Aviation Terminal Area

Meeting/Conference Room

Vending/Kitchen Area

Line Services

Parking

Towing

Fueling

Catering

Courtesy Car

Please check all FBO Services you would rate as High Importance:

Please check all FBO Services you would rate as Moderate Importance:

Please check all FBO Services that you would rate as Low Importance:

Please share your comments on any aspects of your experience or our performance:

How have we performed in responding to your questions or concerns?

N/A

Excellent

Good

Average

Fair

Poor

Do you have any comments/recommendations regarding our performance in responding to your questions or concerns?

How could we improve to better serve your needs?

Do you have any other comments, concerns, or recommendations?

Did any Precision Air Staff Member(s) stand out during your visit in a Positive manner?

Did any Precision Air Staff Member(s) stand out during your visit in a Negative manner?

If so, please provide the name(s) and how their performance stood out:

Please give us an opportunity to address any concerns/compliments you may have by supplying the following information:

Your Name:

First Last

Your Company Name (If Applicable):

Your Phone Number:

Your Email:

Date of Your Visit:(Required)

Your Tail Number:

Your Aircraft Type

Your Aircraft Model

Your Aircraft Series

Your Aircraft Year

Phone

This field is for validation purposes and should be left unchanged.