FBO Services Customer Feedback Form FBO Customer Feedback We value your opinion and appreciate your feedback. Thank you for taking the time to provide feedback on our FBO services by completing this survey form. FBO Customer Feedback Form Precision Air Florence Customer Feedback Form for Fixed Based Operator Services Overall, how would you rate your experience with the GA Terminal facilities?N/AExcellentGoodAverageFairPoorOverall, how would you rate your experience with Precision Air's FBO services?N/AExcellentGoodAverageFairPoorFor this section, please mark a rating for our performance in all areas you have experienced:On a Scale of 1-5: 1-Poor, 2-Fair, 3-Average, 4-Good, 5-Excellent Customer ServiceN/A12345CommunicationN/A12345ProfessionalismN/A12345Attention to Passenger NeedsN/A12345Attention to Crew NeedsN/A12345Fuel PricingN/A12345Pilot LoungeN/A12345Flight Planning Space/EquipmentN/A12345Ground Support TeamN/A12345Cleanliness of the FBON/A12345General Aviation Terminal AreaN/A12345Meeting/Conference RoomN/A12345Vending/Kitchen AreaN/A12345Line ServicesN/A12345ParkingN/A12345TowingN/A12345FuelingN/A12345CateringN/A12345Courtesy CarN/A12345Please check all FBO Services you would rate as High Importance: Customer Service Communication Professionalism Attention to Passenger Needs Attention to Crew Needs Fuel Pricing Pilot Lounge Flight Planning space/equipment Ground Support Team Cleanliness of the FBO General Aviation Terminal area Meeting/conference room Vending/Kitchen area Line services; Parking Towing Fueling Catering Courtesy Car Please check all FBO Services you would rate as Moderate Importance: Customer Service Communication Professionalism Attention to Passenger Needs Attention to Crew Needs Fuel Pricing Pilot Lounge Flight Planning space/equipment Ground Support Team Cleanliness of the FBO General Aviation Terminal area Meeting/conference room Vending/Kitchen area Line services; Parking Towing Fueling Catering Courtesy Car Please check all FBO Services that you would rate as Low Importance: Customer Service Communication Professionalism Attention to Passenger Needs Attention to Crew Needs Fuel Pricing Pilot Lounge Flight Planning space/equipment Ground Support Team Cleanliness of the FBO General Aviation Terminal area Meeting/conference room Vending/Kitchen area Line services; Parking Towing Fueling Catering Courtesy Car Other Please share your comments on any aspects of your experience or our performance:How have we performed in responding to your questions or concerns? N/A Excellent Good Average Fair Poor Do you have any comments/recommendations regarding our performance in responding to your questions or concerns?How could we improve to better serve your needs?Do you have any other comments, concerns, or recommendations?Did any Precision Air Staff Member(s) stand out during your visit in a Positive manner?N/AYesNoDid any Precision Air Staff Member(s) stand out during your visit in a Negative manner?N/AYesNoIf so, please provide the name(s) and how their performance stood out:Please give us an opportunity to address any concerns/compliments you may have by supplying the following information:Your Name: First Last Your Company Name (If Applicable):Your Phone Number:Your Email: Date of Your Visit:(Required) MM slash DD slash YYYY Your Tail Number: Your Aircraft Type Your Aircraft Model Your Aircraft Series Your Aircraft Year PhoneThis field is for validation purposes and should be left unchanged.