MRO Services Customer Feedback Form - Precision Air Inc.

MRO Customer Feedback

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Thank you for taking the time to provide feedback on our MRO services by completing this survey form.

MRO Customer Feedback Form

Precision Air Florence Customer Feedback Form for Maintenance, Repair & Overhaul Services

Overall, how would you rate your experience with Precision Air's Repair Station?

Which services did Precision Air perform for you? (Choose all that apply)

For this section, please rate your experience with the TIMELINESS of each Precision Air Service

On a Scale of 1-5: 1-Poor, 2-Fair, 3-Average, 4-Good, 5-Excellent

Timeliness of Assessments/Evaluations:

Timeliness of Quoting Process:

Timeliness of Induction Scheduling:

Timeliness ofMaintenance/Repair/Modification Process:

Timeliness of Communications & Status Updates:

Timeliness of Delivery Process:

For this section, please rate your experience with the PROFESSIONALISM of each Precision Air Service

On a Scale of 1-5: 1-Poor, 2-Fair, 3-Average, 4-Good, 5-Excellent

Professionalism of Assessments/Evaluations:

Professionalism of Quoting Process:

Professionalism of Induction Scheduling:

Professionalism of Maintenance/Repair/Modification Process:

Professionalism of Communications & Status Updates:

Professionalism of Delivery Process:

For this section, please rate your experience with the QUALITY of each Precision Air Service

On a Scale of 1-5: 1-Poor, 2-Fair, 3-Average, 4-Good, 5-Excellent

Quality of Assessments/Evaluations:

Quality of Quoting Process:

Quality of Induction Scheduling:

Quality of Maintenance/Repair/Modification Process:

Quality of Communications & Status Updates:

Quality of Delivery Process:

For this section, please rate your experience with the VALUE of each Precision Air Service

On a Scale of 1-5: 1-Poor, 2-Fair, 3-Average, 4-Good, 5-Excellent

Value of Assessments/Evaluations

Value of Quoting Process:

Value of Induction Scheduling:

Value of Maintenance/Repair/Modification Process

Value of Delivery Process

Value of Communications & Status Updates

Please share your comments on any aspects of your experience or our performance:

Did any Precision Air Staff Member(s) stand out during your visit in a positive manner?

Did any Precision Air Staff Member(s) stand out during your visit in a negative manner?

If so, please provide the name(s) and how their performance stood out:

How could we improve to better serve your needs?

Do you have any other comments, concerns, or recommendations?

Please give us an opportunity to address any concerns/compliments you may have by supplying the following information:

Your Name:

First Last

Your Company Name (If Applicable):

Your Phone Number:

Your Email:

Date of Your Visit:(Required)

Your Tail Number:

Your Aircraft Type

Your Aircraft Model

Your Aircraft Series

Your Aircraft Year

Comments

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