MRO Services Customer Feedback Form MRO Customer Feedback We value your opinion and appreciate your feedback. Thank you for taking the time to provide feedback on our MRO services by completing this survey form. MRO Customer Feedback Form Precision Air Florence Customer Feedback Form for Maintenance, Repair & Overhaul Services URLThis field is for validation purposes and should be left unchanged.Which location did you receive service from?(Required)FlorenceGeorgetownWhich services did Precision Air perform for you? (Choose all that apply) Annual Inspection Inspection Service (Other) Aircraft Recovery AOG Troubleshooting & Repair Pre-Buy Inspection General Servicing Avionics Repairs Avionics Equipment Upgrade New Avionics Integration Structural Repairs Piston Engine Maintenance Turbine Engine Maintenance Other (Not Shown) Select AllWas your aircraft issue resolved?N/AYesNoFor this section, please rate your experience with each Precision Air ServiceOn a Scale of 1-5: 1-Poor, 2-Fair, 3-Average, 4-Good, 5-ExcellentQUOTING PROCESSTimeliness of Quoting Process:N/A12345Professionalism of Quoting Process:N/A12345Quality of Quoting Process:N/A12345Value of Quoting Process:N/A12345MAINTENANCE/REPAIR/MODIFICATION PROCESSTimeliness of Maintenance/Repair/Modification Process:N/A12345Professionalism of Maintenance/Repair/Modification Process:N/A12345Quality of Maintenance/Repair/Modification Process:N/A12345Value of Maintenance/Repair/Modification Process:N/A12345COMMUNICATIONS & STATUS UPDATESTimeliness of Communications & Status Updates:N/A12345Professionalism of Communications & Status Updates:N/A12345Quality of Communications & Status Updates:N/A12345Value of Communications & Status Updates:N/A12345DELIVERY PROCESSTimeliness of Delivery Process:N/A12345Professionalism of Delivery Process:N/A12345Quality of Delivery Process:N/A12345Value of Delivery Process:N/A12345Overall, how would you rate your experience with Precision Air's Repair Station?N/A12345On a Scale of 1-5: 1-Poor, 2-Fair, 3-Average, 4-Good, 5-ExcellentPlease share your comments on any aspects of your experience or our performance:Did any Precision Air Staff Member(s) stand out during your visit in a positive manner?N/AYesNoIf yes, please provide the name(s) and how their performance stood out:Did any Precision Air Staff Member(s) stand out during your visit in a negative manner?N/AYesNoIf so, please provide the name(s) and how their performance stood out:How could we improve to better serve your needs?Do you have any other comments, concerns, or recommendations?Would you recommend us to friends and business associates?N/AYesNoPlease give us an opportunity to address any concerns/compliments you may have by supplying the following information:Your Name:(Required) First Last Your Company Name (If Applicable):Your Phone Number:Your Email:(Required) Date of Your Visit:(Required) MM slash DD slash YYYY Your Tail Number:(Required)